5 Star offers three levels of membership

Special Offer: Enjoy a free 7 day trial period on our Gold or Platinum Membership packages!
Hurry! This offer is valid for a limited time only.

Basic Membership Gold Membership Platinum Membership
FREE $19.95/month $24.95/month
$8 for rides up to 5 miles between 7am and 5pm ($8 per additional stop)
$11 for rides up to 5 miles after 5pm ($11 per additional stop)
$14 for rides between six to eleven miles
$20 for rides twelve to seventeen miles
Call for rates on trips over 17 miles
Just book your first ride to become a member
$5 for rides up to 5 miles between 7am and 5pm ($5 per additional stop)
$8 for rides up to 5 miles after 5pm ($8 per additional stop)
$11 for rides between six to eleven miles
$17 for rides between twelve and 17 miles
All rides start at $8 on Sundays and Holidays
Call for rates on trips over 17 miles
1 FREE RIDE per month* valid after your 7 day free trial period.

$5 for all rides up to 5 miles ANYTIME Monday through Saturday ($5 per additional stop)
$11 for all rides between six to eleven miles
$17 for all rides between twelve and 17 miles
All rides start at $8 on Sundays and Holidays
Call for rates on trips over 17 miles
2 FREE RIDES per month* valid after your 7 day free trial period.


Cancellation/Refund Policy
Appointments are trips made at least 24hrs in advance. 5 Star gives top priority to all pre-scheduled appointments regardless of membership status. Same-day requests will be accommodated in the order received with up to an hour wait time.

Members should be ready at least 5 minutes before the scheduled pick-up time as drivers may arrive early. Drivers may only wait three minutes after the scheduled time before being dispatched to his/her next job. If this happens to you, you will have to re-book your ride. In this case, your request will be treated as a same-day call regardless of your membership status.

Membership fees WILL NOT be charged to your credit or debit card for the first 7 days. If you cancel your membership before the due date, your card WILL NOT be charged. If you do not cancel your membership prior to the first 7 days, your card WILL be charged $19.95 if you are a Gold Member and $24.95 if you are a Platinum Member. How to cancel your membership:
1) Call (315) 450-9531
2) Email your request to support@5starscc.com (please allow up to 24hrs for a response)
3) Follow the directions in your cancellation email
Failure to follow these steps may result in your cancellation request being delayed or not processed.

*Free Ride Zero To Five Miles Per Month, (between the hours of 7am and 5pm, Mon-Sat) This free ride cannot be used on Sundays or Holidays