5 Star offers three levels of membership

Special Offer: Enjoy a free trial period on Gold and Platinum Membership packages!
Hurry! This offer is valid for a limited time only.

Basic Membership Gold Membership Platinum Membership
FREE $13.95/month $19.95/month
$8 for rides up to 5 miles between 7am and 5pm ($8 per additional stop)
$11 for rides up to 5 miles after 5pm ($11 per additional stop)
$14 for rides between six to eleven miles
$20 for rides twelve to seventeen miles
Call for rates on trips over 17 miles
Just book your first ride to become a member
$5 for rides up to 5 miles between 7am and 5pm ($5 per additional stop)
$8 for rides up to 5 miles after 5pm ($8 per additional stop)
$11 for rides between six to eleven miles
$17 for rides between twelve and 17 miles
All rides start at $8 on Sundays and Holidays
Call for rates on trips over 17 miles
1 FREE RIDE per month*

$5 for all rides up to 5 miles ANYTIME Monday through Saturday ($5 per additional stop)
$11 for all rides between six to eleven miles
$17 for all rides between twelve and 17 miles
All rides start at $8 on Sundays and Holidays
Call for rates on trips over 17 miles
2 FREE RIDES per month*


Cancellation/Refund Policy
Appointments are trips made at least 24hrs in advance. 5 Star gives top priority to all pre-scheduled appointments regardless of membership status. Same-day requests will be accommodated in the order received with up to an hour wait time.

Members should be ready at least 5 minutes before the scheduled pick-up time as drivers may arrive early. Drivers may only wait three minutes after the scheduled time before being dispatched to his/her next job. If this happens to you, you will have to re-book your ride. In this case, your request will be treated as a same-day call regardless of your membership status.

Membership fees WILL NOT be charged to your credit or debit card for the first 30 days. If you cancel your membership before the due date, your card WILL NOT be charged. If you do not cancel your membership prior to the first 30 days, your card WILL be charged $13.95 if you are a Gold Member and $19.95 if you are a Platinum Member. How to cancel your membership:
1) Call (315) 450-9531
2) Email your request to support@5starscc.com (please allow up to 24hrs for a response)
3) Follow the directions in your cancellation email
Failure to follow these steps may result in your cancellation request being delayed or not processed.

*Free Ride Zero To Five Miles Per Month, (between the hours of 7am and 5pm, Mon-Sat) This free ride cannot be used on Sundays or Holidays